Gritty Life of
an Undercover
Cop

Mark Kelly Froggers
July 12, 2024
By Michael Sinkevicz

     When you're an undercover cop, a bar bust presents a few challenges.
     “You're going in with a smaller handgun, no backup ammunition, no radio, no handcuffs,” explained Mark Kelly, who served 21 years in the East Hartford Police Department. “You're just going in with personality. If the gun comes out, something went very wrong.”
     In retirement, Kelly, a long time Hebron resident, swapped his weapon with a pen, jotting years of police stories down in black and white, and offering an unfiltered depiction of a job that can be both dull and thrilling.
     It's also dangerous.
     “That's the fun part,” Kelly, 64 conveyed. “There's a certain pride in it.”
     At the end of March, Kelly published his second book: Froggers, A Front Row Seat To Undercover Police Work. A “frogger,” he explained, is a term derived from the more gritty side of police work; when a person dies from a fentanyl overdose, patrol officers have observed, their body contorts itself in such a manner that resembles a frog.
     The 238-page story diverges from narrative often sensationalized in Hollywood. Reality, Kelly said, can be much different. With the tagline, “This isn't a crime novel, it's a cop story,” Froggers is partially a continuation of Kelly's first book released in 2020, Front Row Seat, and fleshes out the culture of being a police officer in urban Connecticut.
     “In many ways, that book was an answer to people asking, “Why do cops react the way they do?” Kelly said, adding that his new book shows the follow up of the serious crime, such as a homicide or burglary, and is based entirely on events and personalities he encountered over his long career. “Everything in the book really happened.”
     This week, Kelly sat down with the Rivereast to discuss his newfound passion for storytelling and why readers should pick up a copy before their next trip to the beach this summer.

      More on Froggers and Front Row Seat can be found on Kelly's website, acopstory.com and both can be purchased on Amazon.com, Barnesandnobles.com, booksamillion.com, stillwaterbooks.com and bookshop.org.

     “This is Very Real”
     Sitting inside the Marlboro Country Bakery, it's clear that despite being retired, Kelly's old instincts are still intact. He immediately identified where the exits were, and he picks up body language of those in the store as he would any subject on the street.
     “It's still there,” he affirmed, referring to his law enforcement mindset, but just a bit dialed back. Throughout his career Kelly has always been able to switch between lifestyles - a healthy balance of leisure and work.
     “A friend of mine once said, ‘I don't get it, you're buying drugs in East Hartford and then you come down here and are hanging out in your boat-isn't that two different worlds?’ I go, yeah it's kind of fun!”
     After growing up in Vernon, Kelly dropped out of college and served six years in the Marine Corps. His police career included time as a patrol officer, investigator in the detective bureau - vice and narcotics (the subject of Froggers), sergeant in the detective bureau, sergeant in the patrol division and operator of the department's emergency response team.
     “I'm not a writer,” Kelly acknowledged. “The only writing I did was police reports and warrants.”
     Taking snippets and memorable moments from his career proved to be difficult at first, at least when it came to describing characters with in-depth detail. Over a cup of coffee, it's easy to tell story, Kelly conveyed, but articulating nonverbal interactions and feelings - while simultaneously being entertained - is a different skill.
     “That's all new to me and I had to learn as I went along,” he said.   

     Froggers follows vice and narcotics officers in the fictional “North Hayward” going after drug dealers and prostitutes. Three dead bodies are discovered, which sparks an investigation with undercover officers chasing leads and combating the seamlessly constant dangers of police work. Kelly said his latest book offers more detail on how cases evolve and how cops manage snitches - who are frequently unreliable - with the goal of building something strong enough to ultimately bring to court.
     For legal reasons, the names of individuals are changed, and some characters represent a combination of different personalities Kelly encountered. The book is fiction, but it's based on reality, meaning the raw dialogue and detail - the other outlets may censor - is authentic.
     “I think it makes it a little more unique,” he expressed. “What I get back from people is that this is very real; this is a little more gritty than what you get in most novels. It's not over the top but it's not PC.”
     Kelly continued: “It's not what the police chief necessarily wants out there, but they can't deny that's what's going on.”
     There's one story included in the book of a drug dealer putting a gun to the head of an undercover officer, who in real life was Kelly's partner.
     “I get to put the cuffs on him,” the character in the book, Tim, demands to his Sergeant following the incident.
     “There's some ego, there's some pride, there's some type-A personalities and sometimes you have some head-budding,” Kelly said.
     Undercover work is unlike patrol duty or other types of policing, Kelly contended.
     “You're constantly thinking on your feet,” he said. “You're trying to be very laid back and go with the flow, but you're also hyper observant.”
     With a drug deal, obviously it's important for the officer’s true identity to remain secret. If it doesn't work - and with a couple of cases in the book, it doesn't go by plan -then you have to act quickly and accordingly, Kelly said he successfully navigated these moments - and the book highlights exactly how we managed to do so.
     “You're sweating, your hands are shaking, but you pulled it off,” he recalled. 

     Units used to communicate through pagers, and an officer outside a bar or any location where undercover work was being done would send a “911” alert to warn the officers inside to get out.
     “All of us that did undercover work are very proud,” Kelly asserted, adding how sometimes it would take numerous pages to finally pull the crew. “We got this far, we don't want to give up.” 

Different Than the Movies
     When asked what he hopes readers will take away from Froggers, Kelly submitted that people often have limited experiences with cops. Most people, he said, will get pulled over at some point in their life, and that may be their only interaction. In TV shows and movies, Kelly said, cops are either on the take or the hero, “but in real life there is no one person that is the go-to person.”
     “Everybody has their talents,” he said. “Some are great at doing interviews, some are great at processing crime scenes. It's a combination of people that make a good unit.”
     Kelly added that he's, “trying to get people beyond what they see in TV or movies, or in the minor interactions” they have with police officers.
     “I get the feeling people don't know what to do around police officers. If a uniform was to walk in right now, people would go, ‘Why is a cop here?’ on the other side of that, ‘Everybody is staring at me.’”
     Then when you're undercover, nobody presumes you're an officer, Kelly said, emphasizing how unique the lifestyle is and how little people know about the job.
     When Kelly first started writing Front Row Seat about eight years ago, he formed one long narrative that he decided to break down into two books. Accordingly, Froggers includes references in the first book and some characters carry over, but it's also stands alone.

     “It was a long process,” he said, estimating that each book probably took 3-4 years to write while averaging 2 to 3 hours a day. “Some people say [Froggers] is better written. I like them both, I don't have a favorite.”
     Kelly joked that maybe his writing “matured a little bit.”
     Initially, his goal was to let civilians know what the job was like, which over time morphed into drawing in more police officers who have provided positive feedback for his stories. Kelly explained that he tried to concentrate on cops who did a “great job” and who he was proud to work alongside.
     In his mind, the two traits that make quality officers are having good judgment and being able to relate to people. As an undercover officer, he was recruiting snitches constantly, which was taxing. On average, Kelly said one out of 10 snitches would be productive for a single case, and then just about one of ten of those individuals would go on to be productive for even longer.
     “It's kind of like sales,” he said. “You have to go out there and pitch and pitch and pitch.”
     Kelly compared writing the books to running a marathon: “Doing it is not always that fun.”
     But afterwards, when you see the cover with your name on it, the effort becomes worthwhile, he said.
     “It kind of blows you away for a little bit,” Kelly said.
     Although Kelly is taking a break from writing, he stressed he's not out of stories, and encourage other officers to keep a journal during their own careers; they might want to share it someday.
     We have some good stories he said people aren't going to believe it.
     Perhaps, he speculated, it would be fun to interview other people and explore their journeys. “Everybody's got a story,” he said.

Mark Kelly Undercover

Book by Retired Cop
Shares 'Real Version'
of Police Work

Mark Kelly Froggers
February 12, 2021
By Sloan Brewster

     A Hebron resident and retired East Hartford police Sergeant has completed his first book, Front Row Seat, which he said offers a more realistic view of police work than what Hollywood usually provides.
     Mark Kelly, who spoke to the River East last week, said the “real version” of police work is more exciting than the sensationalized Hollywood depiction.
     The project to write the book, which was published in November by Mindstar Media, began as a means to answer questions from friends and family after seeing news reports on the news and wondering why officers would do “this and that,” he said.
     He said he felt the way to illustrate police responses, which are based on training, culture and experience, was to write a book and go more in depth into the subject matter.
     Real cops, he said, aren’t like the heroes in a John Grisham novel who are all weapons experts. Some are weapons experts and other others are proficient in other specialties or tactics. He wanted his readers to see the unedited version of real-life situations and bear witness to crises officers encounter as they “go call-to-call.”
     Kelly wrote about calls he or officers he knew went on, telling the whole story - while changing the names.
     For example, he told the story of Brian Aselton, a police officer who was killed 22 years ago.
     According to a write up by the Connecticut Law Enforcement Memorial Foundation. Aselton was 26 and had been on the East Hartford police force for two years when he responded in January 1999 to a routine noise complaint and interrupted a home invasion, saving the tenant’s life.

     Aselton was shot in the forehead during a struggle with one of the suspects.
     “That incident is covered [in the book] and how the lives unfolded, how police… my feelings… about the people we caught and the political failures based on the town, town hall and even the administration,” he said.
     Kelly said that on a television drama there would perhaps be 100 cops on the scene after an officer was killed, but in real life,  police response in a smaller town doesn't look like that.
     “I feel like an incident can overwhelm you; You don't have 100 cops on the scene,” he said. “This was all patrol work.”
     Patrol officers go to work not knowing what will transpire throughout the course of the day or if a call they go on “is going to be funny or a tragedy,” Kelly said.
     Another scenario in the book depicts a young new officer walking into a scene, not knowing what to expect from someone she has not dealt with before.
     “It's a scene where it puts you there a bit overwhelmed and that's what I want people to understand is that we get overwhelmed as well, but we still have a job to do,” Kelly said, “But sometimes you walk into somebody's living room and can't help [yourself] from laughing.”
     Another call in the book was a report on “a suspicious act under the dumpster,” which Todd Hanlon, a retired East Hartford police officer, friend of Kelly and resident of East Hampton, went on.
     Hanlon, who also spoke to the Rivereast, wouldn't say if it was a call that made him laugh. “Cops make light of certain things,” he said, “That's how you get through the day.”
     Hanlon said Kelly achieved the goal he set when he started the book.  

     “I do believe he did capture a police officer’s experience, different aspects of our job,” Hanlon said. “As far as your adrenaline rush, your adrenaline dump, that occurs. [There’s] a lot of downtime, then you're 100% and you're going so I think he did a good job capturing [that].”
     Cromwell resident Timothy Juergens who is also retired from the East Hartford Force, concurred.
     “The book is definitely based on day-to-day police work as opposed to Sensationalism that TV. A lot of times portrays police work to be,” he said. “Every day is unique. Some days are exciting, some days are not. A lot are in between. Mark did a good job portraying that.”
     Kelly, Who dropped out of college for a six-year stint in the Marine Corps, said he taught himself to write.
     As a police officer, he “banged out” reports and “moved on”, he said. “So you're not writing feelings or novels or painting a picture.”
     He said he thought he would get on his boat, sail to the Caribbean and write the book under a palm tree. Ultimately, he wrote “here and there” over a five-year period.
     Kelly said he spent a lot of time sitting in a chair looking out the window as he put down words to bring readers to these scenes he was describing. He wanted them to see and hear what he saw and heard, and feel his fear and anxiety or the adrenaline and excitement of a car chase or running into the woods after a suspect on foot.  

     He said his wife read the first draft and said it needed a lot of work; a professional editor he knew said the same. A couple of friends who read it recommended that he separate the book into two stories, with one dealing with patrol and the other dealing with narcotics and homicide.
     “Initially it was one long convoluted narrative,” he said.
     Kelly broke the work into two books and did indeed write the first one about patrol; he is currently writing the second book.
     Upon completing another draft of Front Row Seat, a University of Connecticut journalism professor he knew read the manuscript and said it didn't need much editing, just a bit of cleaning up, Kelly said.
     Former officers who read it gave it great reviews.
     “I'm hoping people who are not police officers say, ‘oh, that's real life,’” Kelly said. “It's not what the public information officer puts out or the chief of police puts out.”
     Front Row Seat is available on Amazon.com, barnesandnoble.com, indiebound.org and booksamillion.com.  

'Front Row Seat' isn't
a crime novel, it's
a cop story

Mark Kelly Froggers
May 8, 2021
By Lee Giguere

     “Front Row Seat” lives up to the promise in it's subtle; It's certainly not a crime novel, or a novel at all. But it is a story about cops, or more accurately a series of anecdotes drawn from a thinly fictionalized police department that layout Kelly's view of policing and expose a clear sympathy for the challenges he believes he and his fellow officers face and an equally clear disdain for police administrators and much of the public that police serve.
     Kelly, a Hebron resident, is retired from the East Hartford Police Department after 21 years as a patrol officer, investigator, detective sergeant and patrol sergeant. He calls the town he writes about North Hayward, Connecticut, and explains in his preface that “the experiences … in the novel actually happened, just not in the way I depict them here.”
     The officers he worked with, he writes in his preface, “are, by and large, a group of men and women who, day in and day out, go to work, strap on a gun belt, body armor, handcuffs and do all the best job they can with the citizens who don't really want them there, clueless administrators, and a few colleagues who find more satisfaction messing with their co-workers, then going out and doing police work.”
     But while Kelly's stories often devolve into rants about all the things he dislikes about the modern policing, they also remind his readers that cops do care about the people they meet. In one scene, two officers are assigned to watch over a 7-year-old who's at the police station because his mother was just found dead in her bedroom. Officers took pains to shield him from the bad news, fed him, try to amuse him with TV, and take his hands for a walk across their parking lot through the fire headquarters next door to “visit the firemen and play on their trucks.” Their playfulness extends to urging him to ring the bell outside the fire headquarters as loud as he can (as a practical joke to annoy the firefighters, especially a deputy fire chief who was an old neighbor of one of the cops).

     While one officer tells a trainee “one of the best skills you can have on the job is to relate to everyone, regardless of their social status” others mock instructors brought in for diversity training.
     Though the book lacks the plot and character development that masks most novels, it's not that Kelly isn't an able storyteller. One chapter details a dramatic car chase that ends with the suspects fleeing on foot:
     “’Get ready for a foot chase,’ came someone's voice over the radio. As if on cue the (pursued car) turned right, sliding down the slope of the dike, dust and dirt kicking up from under it as all four wheels braked hard; the driver lost control and couldn't avoid crashing with a metallic bang into a large metal dumpster behind a warehouse. Within the dust cloud, four doors of the wrecked (car) flew open, and four shadows fled in different directions. Streetlights and security lights on the building rooftops, along with cruiser headlights and flashing emergency lights destroyed everyone's night vision, making the running shadows almost invisible and obstacles impossible to see.” From the moment of the radio call about a fleeing vehicle comes into the capture of its occupants, Kelly keeps up the adrenaline-fueled drumbeat of the officers’ pursuit.
     Another chapter gives a dramatic narration of a police raid. A truly compelling chapter is basically a thinly fictionalized retelling of the killing of East Hartford officer Brian Aselton as he responded to a noise complaint.
     Not every episode in this cop story is as dramatic as those. Some are just sad. After recounting a sexual encounter between two drunken men behind a dumpster that ends with one of the men dead, the book's trainee says:
     “Part of me thinks it's sad, you know, the way the two guys behind the dumpster live. Part of me thinks it's pretty funny, especially the way you guys handled it.”

     The training officer wraps up the incident this way. “Police Work is entertaining, and the bizarre stuff is what we get to see … As far as making things right, well, you're not going to make everything right. If you can't make a few things okay for the moments that you are involved, then you're doing pretty good.”
     Kelly shows how even the most bizarre events can be made, with a little wisdom, to come out right. When one of the book's characters and his trainee respond to report of two women arguing on their front lawn, they find two lesbians in the midst of a breakup arguing over ownership of a sex toy. But rather than using his authority to settle the dispute, the officer explains property law and prompts the two to come to their own resolution and assure the officers their noisy dispute is settled.  

      At times the dialogue is crude, and the attitudes of the officers offensive. Some readers will nod and wink that this is how it is; others will be troubled and disturbed that this may be how it is. No matter what sort of reader you may be, “Front Row Seat” is an engaging, satisfying read, and neither the winks nor the discomfort detract from the book's value and giving a civilian a look at what policing is like and how officers feel about their jobs.